Privacy Policy
Effective Date: October 4, 2024
This Privacy Policy explains how Q& Brand Studio (“we”, “us” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase from our website (the “Site”), powered by Squarespace. By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.
1. Definitions
Personal Information: Information that identifies you as an individual, including but not limited to your name, email address, phone number, billing/shipping address and payment details.
Cookies: Small text files stored on your device by your web browser to enhance your experience on our Site.
Processing: Any operation or set of operations performed on personal data, whether automated or manual, such as collection, recording, organization, structuring, storage, adaptation, alteration, retrieval, consultation, use, disclosure, dissemination, erasure or destruction.
2. Information We Collect
2.1. Personal Information
We collect personal details such as your name, email address, phone number, billing/shipping address and payment information when you interact with our Site (e.g. during purchases or inquiries). Providing certain information is necessary for us to provide our services, while other information, such as marketing preferences, is optional.
2.2. Device Information
We collect technical data, such as your IP address, browser type and device information when you visit our Site. We also use cookies and similar tracking technologies to track your activity and preferences on our Site.
2.3. Data Collected by Third Parties
Our Site uses third-party services (e.g. Google, Adobe) that may collect additional information such as your IP address and device details. We recommend reviewing each service’s privacy policy for more information on how they handle your data.
3. Third-Party Services and Data Collection
We integrate various third-party services that may collect personal information. Here’s a breakdown:
3.1. Google Fonts and Adobe Fonts
We use Google Fonts and Adobe Fonts for typography on our Site. These services collect your IP address, browser details and sometimes device information when fonts are loaded. Google Fonts Privacy Policy | Adobe Fonts Privacy Policy
3.2. Social Media Links
Our Site contains links to social media platforms such as Instagram, Pinterest and LinkedIn. When you click on these links, the social media sites may collect your IP address and browser information. Please refer to their respective privacy policies for more information. Instagram Privacy Policy | Pinterest Privacy Policy | LinkedIn Privacy Policy
3.3. Google Forms & Google Calendar
We may use Google Forms to collect data and Google Calendar for appointments. These services may collect your personal details (e.g. name, email) and track your usage data. Google Privacy Policy
3.4. Squarespace Hosting
Our website is hosted by Squarespace, which collects data like your IP address, browser type, device information and cookies to ensure site functionality. Squarespace Privacy Policy
3.5. Squarespace Analytics
We use Squarespace Analytics to understand how users interact with our Site. This service collects data like your IP address, device information and browsing behavior. Squarespace Privacy Policy
3.6. Squarespace Form Blocks
We use Squarespace Form Blocks for enquiries and contact requests. When you submit information via our webforms, we collect the data requested in the webform in order to track and respond to your submissions. We share this information with Squarespace, our hosting provider, so that they can provide website services to us. Squarespace Privacy Policy
3.7. Squarespace Blog Comments
We use commenting functions on blog posts, which enables you to post a comment. When you post a comment, we collect personal data like your name (which will be displayed as part of your posted comment), email address (optional, to let you know if someone replies to your comment) and website URL (optional). Squarespace Privacy Policy
3.8. Squarespace Simple Likes
We use “likes” functions on blog posts, which enables you to “like” a post. When you like a post, we collect personal data like your IP address, browser type, device information and details about the web page or content you shared or proposed to share to try to prevent the same person from liking the same post during the same visit. Squarespace Privacy Policy
3.9. Squarespace Commerce
We use Squarespace Commerce for our online store. When you buy something on our Site, we collect personal information like your name, email address, phone number, billing address and details relating to your purchase to fulfill the order. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. Squarespace Privacy Policy
3.10. Squarespace Payments
We use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace collects your payment details, billing information and IP address during purchases. Squarespace Privacy Policy
Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe: Payment processing services. Stripe Privacy Policy
Sift: Fraud monitoring and detection services. Sift Privacy Policy
4. Legal Basis for Processing Personal Data (for EU Users)
If you are located in the European Union, we process your personal data based on the following legal grounds:
Consent: We may process your personal information if you have given us clear consent to do so for a specific purpose.
Contract: We may process your personal information as necessary to fulfill our contractual obligations to you.
Legal Obligation: We may process your personal information as required to comply with applicable laws and regulations.
Legitimate Interests: We may process your personal information when it is necessary for our legitimate interests, such as improving our services, provided that your interests and fundamental rights do not override those interests.
5. Data Transfers Outside the EU
If you are located in the European Union, please note that your data may be transferred to, and processed in, countries outside of the EU, including the United States. We take steps to ensure adequate protection of your data, including the use of Standard Contractual Clauses or other appropriate safeguards. You have the right to request more information about these safeguards by contacting us.
6. Security of Personal Data
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100 % secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze website traffic. You can manage your cookie preferences through your browser settings. For more information on our use of cookies and to learn how to manage your cookie preferences, please refer to our Cookie Policy.
8. Use of Client-Provided Information for Marketing
We may use the personal information you provide to us for marketing purposes, including:
Sending promotional emails about our products, services and special offers.
Informing you about upcoming events or changes to our services.
Personalizing your experience based on your preferences and interactions with our Site.
If you prefer not to receive marketing communications, you may opt out by following the unsubscribe instructions included in our emails or contacting us directly. You also have the right to object to the processing of your data for marketing purposes.
9. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention periods are determined by the nature of the data and the purposes for which we process it. Generally, we will retain your personal information for a period of 3 years after your last interaction with us, unless a longer retention period is required or permitted by law.
10. Your Rights
Depending on your location, you may have rights regarding your data, including:
Access: Request a copy of the personal data we hold about you.
Correction: Correct any inaccuracies in your personal data.
Deletion: Request deletion of your personal data.
Data Portability: Request a copy of your data in a structured, commonly used format.
Restriction: Request that we limit the processing of your personal data.
Withdraw Consent: Withdraw your consent at any time if we are relying on consent to process your personal data.
To exercise your rights, please contact us using the details below.
11. Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes. Notifications may be made through email or a prominent notice on our Site.
12. Complaints
If you believe your data protection rights have been violated, you have the right to lodge a complaint with a relevant supervisory authority in your country.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us here.
Data Protection Officer and Data Controller:
Victoria Qvist
Wareliusgatan 5, 20380 Åbo, Finland
Q& Brand Studio
Business ID: 3465864-4
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